Frequently Asked Questions

You can find our app for browser and smartphone under the following links:
Linguajet for the Web Browser
Linguajet for iOS
Linguajet for Android

Find out here how to learn languages quickly and easily with the Birkenbihl method: How it works!

We show you how to use the Linguajet Browser App in: Instructions

Our language courses were developed according to the "Birkenbihl method". Vera F. Birkenbihl was a bestselling author and management trainer who devoted her life to perpetual learning. "Brain-friendly learning" was a special concern of hers and so she developed her own method for language learning, the so-called "Birkenbihl method".

This consisted of translating a foreign-language text into one's mother tongue by "decoding" the text (word-for-word translation). We have further developed this method and created software that makes it possible to use the "Birkenbihl Method" as an app for computers, smartphones and tablets.

Our basic courses are aimed at beginners and returnees. You do not need any previous knowledge and thus learn to communicate optimally in everyday life.

Our advanced courses expand your basic vocabulary, allowing you to express yourself in an even better and more complex way. This course is ideal in combination with our basic course, but of course you can also start here if you already have the necessary previous knowledge.

We currently offer courses in German, Spanish, Italian, French and Russian for English native speakers.

Courses for your native language can be found here:

Native language English: To the courses
 

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No, one user account alone is free of charge. You can use our apps and all available demo lessons for free. This is also not a so-called trial month, so demo lessons are available without a time limit.

You will only incur costs if you decide to purchase one of our products yourself. Payment transactions are clearly marked as such on our website and start with a click on the orange button "Add to shopping cart".

A serial number will be sent to you by e-mail after you have successfully ordered our language courses. You can then activate the serial number in our app under "Add courses”.

You do not need a serial number for demo lessons. You can find all available demo lessons in the app under Add courses ► Demo lessons.

Our range starts from as little as $89.00, but the costs depend entirely on the type of course. How to find the price for your desired product:

1. Select the appropriate foreign language at www.linguajet.de under the menu item “Language”.
2. You will now see a selection of all course types (e.g. basic and advanced course) that we provide for this language. Click on the type of course you would like to receive more information about.
3. This takes you to a page containing all the information about the price and content of the course. By clicking on "Add to shopping cart" you can also start the payment process here.

You can pay for courses by credit card, PayPal, IMMEDIATE banking (DIRECTebanking) or prepayment.

In case you know exactly which course you would like to give as a gift. Simply add the appropriate course to your shopping cart. After successful payment you will receive a serial number by e-mail. This serial number can then be given away and activated by another person.

1. Visit our online shop at www.linguajet.com and select one or more courses.
2. Add your desired language courses to the shopping cart.
3. Click on "Checkout" in the shopping cart. The total sales price is calculated.
4. Enter your data in the left field. Also enter the discount code in the right column under "Discount" and click on "Apply". Now the price will be recalculated according to your discount code.
6. "Check order" and place your order.

Do you need additional help? To the instructions

After your payment, our products are fully available to you on an unlimited basis, unless otherwise stated. You don't have to worry about membership or deadlines.

Our products on linguajet.com are exclusively digital products. When you place an order, you will receive an e-mail with a serial number that you can use to activate your course and link it to your account.

You can then use your language course online via our browser app, or download it to your smartphone using the mobile app.

After receipt of payment, your serial number will be sent to your e-mail address within a few minutes. The corresponding e-mail will have the subject [Linguajet] Your order.

If you do not find this e-mail in your inbox, please check your spam, junk and advertising mail folders. If the e-mail is not there either, please contact our customer service.

You can find instructions for our browser app here: To the instructions

The following specifications are necessary for the trouble-free use of our app:

Browser App: Google Chrome, latest version
Android: Version Android 5.0 or higher
iOS: Version iOS 9 or higher

Linguajet runs on most devices and operating systems. The best way to test the features of our app on your device is to get a free demo lesson.

Your courses and your learning progress are linked to your e-mail address. You can log in on any number of devices (PCs, laptops, smartphones,...). Your learning progress is always saved, so you are always up to date.

With the Linguajet Browser App it is no longer necessary to install additional software. You can use our language courses directly via your web browser - fast, easy, everywhere.

The Linguajet Desktop is an earlier version of our software, which we no longer offer. If you still have Linguajet Desktop installed on your computer, you are welcome to continue using it. However, if problems should occur during the application, we can unfortunately no longer provide you with any assistance.

Yes, you can also use Linguajet offline.

You can use the Linguajet Mobile App offline on your smartphone once you have downloaded the app and your courses. The only exceptions are jetMovie-type courses: An internet connection is always required for these.

In the Linguajet browser app you have the option of downloading your language course in MP3 format and then viewing it offline on an MP3 player of your choice. For the complete course in the browser app, however, an internet connection is always required.

This message appears if your serial number has already been successfully activated. Once this has happened, the serial number is linked to your account and does not need to be entered again (for example, if you use the course on an additional device).

First check to see if the course is already in your library or if you are already using the course with another e-mail address. If this is not the case, please contact customer service.

You can reset your password at any time. Simply follow this link and enter your registered e-mail address.
On the login page of the Linguajet app you will also find the "Forgot Password?" Link, which you can also use to reset your password:

Please contact our customer service team at support@linguajet.com or call +41 800 001 360 at any time. Enquiries will be answered as soon as possible, on average within one working day.

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